CUSTOMER CASE

Nobina Creates Order in Group Contract Management with QNOVA

When a company with 15,000 employees and multiple subsidiaries within the group manages contracts in different ways, complexity quickly becomes overwhelming. Nobina faced the challenge of replacing a difficult-to-use system and gathering all the group’s contracts on a common platform – something QNOVA could solve.

Who is Nobina?

Nobina is the Nordic region’s leading public transport company with approximately 15,000 employees. They operate throughout the Nordic region and the group consists of several companies that together ensure millions of people reach their destinations every day.

In a complex group structure with multiple companies, unified and efficient contract management is crucial to maintain control.

Summary

How QNOVA Helped Nobina

Replaced a difficult-to-use system with a user-friendly platform
Centralized all the group's contracts in one system
Simplified the signing process for the entire organization
Enabled easy statistics and filtering
Minimized training requirements for users

Replaced a difficult-to-use system with a user-friendly platform

Centralized all the group's contracts in one system

Simplified the signing process for the entire organization

Enabled easy statistics and filtering

Minimized training requirements for users

Why Nobina Recommends QNOVA

Agnes Lindberg, Category Manager at Nobina, summarizes why they recommend QNOVA to other companies.

"Because QNOVA can really tailor the system to the customer's needs and has very good service and support."

The Challenge

Difficult-to-Use System and Fragmented Contract Management

Before Nobina started using QNOVA, the group had a contract management system that was difficult to use. With multiple companies within the group, there was no uniformity – all contracts were scattered and managed differently depending on which company it concerned.

For an organization of Nobina’s size, this created inefficiency and a lack of overview of the group’s contract portfolio.

The Solution

A Tailored Platform for the Entire Group

When Nobina was choosing a new supplier, it was important that the system met both functional and non-functional requirements. QNOVA stood out from the first meeting.

“QNOVA had a good and pleasant approach from the start and the system met our needs,” describes Agnes Lindberg.

Nobina migrated all contracts to QNOVA and terminated the old system, making QNOVA the group’s new platform for contract management.

User-Friendly – Without Extensive Training

One of the biggest advantages with QNOVA according to Nobina is the system’s user-friendliness.

“QNOVA is user-friendly and doesn’t require much training. It’s easy to extract statistics from the system and filter selections”, notes Agnes Lindberg.

The e-signing function has been particularly appreciated.

“The signing function is easy to work with and has facilitated the work for the organization.”

For a company with 15,000 employees, minimal training requirements are a crucial advantage when rolling out a new system.

More Than a Supplier – A Partner

What particularly distinguishes QNOVA for Nobina is the accessibility and service.

“QNOVA is accessible, has very good service and support. The collaboration with QNOVA works very well and they feel more like a partner than a supplier,” says Agnes Lindberg.

This partnership has been central to the implementation and continued use of the system within the group.