Security - Protect your contracts with industry-leading technology
Your data is our priority. QNOVA protects your contracts with strong authentication, encryption and full traceability. With industry-leading security measures, your information is safe – from login and storage to signing and archiving.
Built to protect your contracts.
Extra high security
We know how important it is to keep your business information secure and confidential. That’s why we only use Swedish suppliers of servers, databases and backups. Which means all your data stays within the safe borders of Sweden. Nothing leaves the country.
To ensure that we maintain the highest level of security, QNOVA has also passed the OWASP Top 10 with flying colors. An industry standard that ensures that the most critical vulnerabilities are managed and protected.
Top 10
Your account. Your security.
Secure login and access control
Unauthorized access is one of the biggest risks in digital contract management. That’s why we offer modern solutions for secure login. In addition, access can be further restricted through VPN tunneling or by limiting traffic to specific IP addresses, providing extra protection.
- Two-factor authentication - An extra layer of security to protect your data.
- Single Sign-On (SSO) - Ability to integrate with existing login systems for a smooth and secure user experience.
- Customized user permissions - Control who can view, edit or sign contracts.
Who did what - and when?
Full traceability and history
In our system, every event is traceable so you can follow every step.
- Who opened, edited or downloaded a contract.
- When a signature was added.
- If anyone made changes and which version is the latest.
QNOVA continuously monitors access and internal system components, while GlobalConnect is responsible for monitoring the overall technical platform and reporting any security measures.
Legal certainty in every signature.
eIDAS and qualified electronic signatures
QNOVA complies with eIDAS Simple Electronic Signature (SES) and Advanced Electronic Signature (AdES). Our system always uses a two-factor verification, either with Swedish BankID or with a pin code via SMS.
Simple Electronic Signature (SES)
Simple electronic signature is done via email or other digital tool. With QNOVA e-signing, it becomes even more verified with a pin code via SMS.
Advanced Electronic Signature (AdES)
Advanced electronic signature logs information about signatories by email and phone number, ensuring that the right person has signed the document.
Your data, always protected.
Encryption and secure data management
We protect your information with strong encryption when it is transmitted and use advanced security measures for stored data.
- SSL protected communication - All data is transmitted encrypted to prevent interception.
- Encryption during transmission - Your personal data is protected with at least a 2048-bit encryption key or higher.
- Protected authentication - All authentications over the network are encrypted to ensure that only authorized people have access.
Safe operating environment
- HTTPS encryption and firewall protection in the QNOVA data center.
- Access control based on user permissions and network restrictions.
- Logical separation of customer environments, so that customer A can never see customer B's data.
Backup and recovery
- Daily backup of all customer data, stored for 120 days.
- Double offsite backup between two different server halls.
- Continuous testing to ensure recovery in case of problems.
GDPR and data protection
- Personal data is stored securely and handled only by authorized personnel.
- Assistance agreements are always signed with both customers and subcontractors.
- QNOVA has a strict confidentiality policy to protect confidential information.
FAQ
Need any further help?
QNOVA cooperates with the following subcontractors to ensure operation, security and functionality:
- GlobalConnect AB (556597-6122) – Operating Partner
- vMar Software AB (556841-6233) – Backup
- ZignSec AB (559016-5261) – BankID verification
- 46Elks AB (556838-8184) – SMS and telephone services
Backups are taken daily and stored for 120 days.
Yes, QNOVA provides the service around the clock (24/7). Availability must be at least 99.5%, and if this level is not achieved, the customer is entitled to claim compensation under the contract.
QNOVA stores all data in Sweden and the handling of data is adapted to current GDPR legislation. We exclusively use Swedish suppliers of servers, databases and backup.
