{"id":13136,"date":"2025-11-24T08:42:55","date_gmt":"2025-11-24T08:42:55","guid":{"rendered":"https:\/\/qnova.se\/kunskapsbank\/%guide-kategori%\/esign-standard-2\/"},"modified":"2025-12-15T07:11:25","modified_gmt":"2025-12-15T07:11:25","slug":"standard-esign","status":"publish","type":"guide","link":"https:\/\/qnova.se\/en\/knowledge-center\/get-started\/standard-esign\/","title":{"rendered":"Guide eSign – Standard"},"content":{"rendered":"\n

Log in<\/h2>\n\n

At your first login, you must activate your account. You do this by going to: https:\/\/app.qnova.se\/Account\/ForgotPassword<\/a>. <\/p>\n\n

Enter your email address and follow the instructions to create a new password and log in via https:\/\/app.qnova.se<\/a><\/p>\n\n

Tip:<\/strong> If you can’t get in, you don’t have a license to access.<\/em><\/p>\n\n

Users<\/h3>\n\n

As a user, you can send contracts for signing. You can also track whether the counterparty has opened the contract and whether the counterparty has signed it. <\/p>\n\n

I don’t see the “Create agreement” button<\/h4>\n\n

Your user is not authorized to create contracts.<\/p>\n\n

Home page<\/h2>\n\n

On the home page, there are Home and Signatures tabs.<\/p>\n\n

The tabs at the top mean:<\/p>\n\n

    \n
  • HOME PAGE- Your contracts sorted by contract type.<\/li>\n\n\n\n
  • SIGNING – Ongoing signings<\/li>\n<\/ul>\n\n

    The tabs for my contracts:<\/p>\n\n

    My Signatures – Your ongoing signatures.<\/p>\n\n

    \"\"<\/figure>\n\n

    Send contract<\/h2>\n\n

    How do I send a contract?<\/h3>\n\n

    1. Go to the home page<\/h4>\n\n

    Click the pencil and \u201ccreate signing\u201d.<\/p>\n\n

    \"\"<\/figure>\n\n

    2. Select the contract type<\/h4>\n\n
    \"\"<\/figure>\n\n

    3. Attach the PDF to be signed<\/h4>\n\n

    Click on the cloud or drag and drop your PDF to the cloud.<\/p>\n\n

    \"\"<\/figure>\n\n

    4. Enter a contract name<\/h4>\n\n

    The agreement is automatically given the name of the file. Which you can change in the box at the top. Click on the name and write the suggested counterparty and then what it concerns, for example. \u201cSupplier AB – Service X\u201d<\/p>\n\n

    \"\"<\/figure>\n\n
      \n
    • Making it easier to search for contracts<\/li>\n\n\n\n
    • It will be easier to get an overall picture of the agreements<\/li>\n<\/ul>\n\n

      5. persons to sign (parties)<\/h4>\n\n

      Search for an existing person you have saved in the register or add a new person.<\/p>\n\n

      \"\"<\/figure>\n\n

      You can also control the deadline for signing and a reminder that is sent out automatically.<\/p>\n\n

      If you add a new party, fill in:<\/p>\n\n

        \n
      • First and last name<\/li>\n\n\n\n
      • Whether the person should Approve or Sign<\/li>\n\n\n\n
      • The order of signing (sequence) <\/li>\n\n\n\n
      • Type of signing, BankID or PIN code via SMS. If using PIN code via SMS, you also need to provide a phone number. <\/li>\n<\/ul>\n\n
        \"\"<\/figure>\n\n

        You can also add a comment that will be visible in the email inviting you to sign.<\/p>\n\n

        If the same person needs to sign multiple times, click \u201cSave to Address Book\u201d to save their information.<\/p>\n\n

        6. Send contract for signing<\/h4>\n\n

        Check that the information is correct and click \u201cSEND\u201d to send the agreement for signing. You can also choose to save the agreement to send for signing at a later time. Or add additional PDFs if you wish.<\/p>\n\n

        \"\"<\/figure>\n\n

        Once the agreement is sent, it is possible to change the details of the signing parties and send reminders. Click on the name to open a menu with options. <\/p>\n\n

        \"\"<\/figure>\n\n

        Follow the agreement through the signing cycle<\/h3>\n\n

        Now you can see what is happening with the contract. If the counterparty has opened the contract, signed or entered a comment. Click on the name to bring up these activities. The user who has sent out the agreement for signing also receives an email if there is an activity. <\/p>\n\n

        \"\"<\/figure>\n\n

        Find signed agreements<\/h4>\n\n

        On the Homepage, you can click \u201cSIGNING\u201d to see all agreements that are in Processing, Returned, Sent, or Signed. These are sorted by status and agreement type. <\/p>\n\n

        \"\"<\/figure>\n\n

        They are sorted by contract type and the search box allows you to search by name to find the list.<\/p>\n\n

        There is also the option directly on the Homepage to click \u201cMY SIGNINGS\u201d.<\/p>\n\n

        \"\"<\/figure>\n\n

        Returned contracts<\/h4>\n\n

        Returned contracts are contracts that have been sent back without being signed. Usually with a comment explaining why. To view the comment, click on the agreement and the party\u2019s name. <\/p>\n\n

        \"\"<\/figure>\n\n

        To add a new comment, click on the name and write the comment. If you want to change the PDF, click \u201cREPLACE PDF\u201d at the bottom. <\/p>\n\n

        \"\"<\/figure>\n\n

        Email messages<\/h2>\n\n

        Email messages are standardized with your company name. Notify QNOVA if you want to change the logo or name. <\/p>\n\n

        \"\"<\/figure>\n\n

        When a contract is returned with a comment, it looks like this:<\/p>\n\n

        \"\"<\/figure>\n\n

        Signing methods<\/h2>\n\n

        There are two different options, signing with BankID or with a PIN code via SMS. Both options mean that the counterparty receives an email with a link to the agreement. To open the link, either a verification with BankID or the PIN code via SMS is needed. The counterparty then has access to the contract and can sign or return it. <\/p>\n\n

        \"\"<\/figure>\n\n

        If the agreement is to be signed with BankID, the counterparty must sign with BankID, which determines the BankID signing method. With a PIN code, the party has already been validated and can simply click \u201cSign.\u201d <\/p>\n\n

        Descriptions<\/h2>\n\n

        Contract name<\/h3>\n\n

        The name should be reasonably clear. Recommendation is to write a short explanation. This is because it facilitates the overview on the Home page and when searching for agreements. QNOVA suggests counterparty and then in the case of e.g. \u201cSupplier AB – Service X\u201d<\/p>\n\n

        Authorizations<\/h3>\n\n

        Permissions are controlled based on contract type, please contact QNOVA if you need help.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"guide-kategori":[82],"class_list":["post-13136","guide","type-guide","status-publish","hentry","guide-kategori-get-started"],"acf":[],"_links":{"self":[{"href":"https:\/\/qnova.se\/en\/wp-json\/wp\/v2\/guide\/13136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qnova.se\/en\/wp-json\/wp\/v2\/guide"}],"about":[{"href":"https:\/\/qnova.se\/en\/wp-json\/wp\/v2\/types\/guide"}],"wp:attachment":[{"href":"https:\/\/qnova.se\/en\/wp-json\/wp\/v2\/media?parent=13136"}],"wp:term":[{"taxonomy":"guide-kategori","embeddable":true,"href":"https:\/\/qnova.se\/en\/wp-json\/wp\/v2\/guide-kategori?post=13136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}